Thomson Reuters logo


Healthcare Solutions

 
About UsContact UsPress RoomCareers
Knowledge Base
FAQs
Downloads
Resource Library
Device Compatibility
Training
Support Contacts
Contact Us


Customer Support

Inquiries regarding: general product content, subscription, order, billing & account status.

E-mail

Customer Support Request Form 


CLINICAL EVIDENCE SOLUTIONS (FORMERLY OFFERED BY MICROMEDEX)
Support Hours: Monday through Thursday: 7:30am - 4:30pm MST, Friday: 7:30am - 2:30pm MST

Click here for information on Customer Support for these products..

United States and Canada

Phone: +1(877) 843-6796 speak the product name, then select the appropriate Support option
Fax: +1(303) 486-6450

International

Phone: +1(651) 244-4000, option 3
Fax: +1(303) 486-6450

United Kingdom

Phone: +44 (0) 207 433-4476
Fax +44 (0) 1628-640694
Email UK Support 


CLINICAL WORKFLOW SOLUTIONS (FORMERLY OFFERED BY MERCURYMD)
Support Hours: Monday through Friday: 7:30am -5:00pm EST


Click here for information on Customer Support for these products..


United States and Canada     Phone: +1(877) 843-6796, Speak the product name, then select the appropriate Support option

   


Technical Support

Inquiries regarding: product installation & functionality, authentication assistance for internet products and administrative product support. 24/7 call coverage is provided for urgent technical requests.

E-mail Support

Product/ Technical Support Request Form. 

CLINICAL EVIDENCE SOLUTIONS (FORMERLY OFFERED BY MICROMEDEX)
Support Hours: Monday - Thursday 7:00am - 5:00pm MST, Friday 7:00am - 2:30pm MST

United States and Canada

Phone: +1(877) 843-6796, Speak the product name, then select the appropriate Support option
Fax: +1(303) 486-6450

International

Phone: +1(651) 244-4000, option 3
Fax: +1(303) 486-6450

United Kingdom

BT Customers Phone: 0800-89-0011
at the prompt enter: +1(800) 642-7723
C&W Customer Phone: 0500-89-0011
at the prompt enter: +1(800) 642-7723


Clinical Workflow Solutions (formerly MercuryMD)
Support Hours: Monday through Friday: 7:30am - 5:00pm EST

United States and Canada

Phone: +1(877) 843-6796, Speak the product name, then select the appropriate Support option


Sales and Product Information

Product information and ordering.
Business Hours: Monday through Thursday 7:00am - 5:00pm MST, Friday: 7:00am - 2:30pm MST

E-mail

Product Information Request Form

Have a Salesperson Contact Me 

   

United States and Canada

Phone: +1(877) 843-6796, Speak the product name, then the Sales option
Fax: +1(800) 635-6339

International

Phone: +1(651) 244-4000, option 3

RED BOOK

Phone: +1(877) 843-6796, Speak the product name, then the Sales option


Home   |   Products   |   Solutions   |   Support   |   Partners   |   About Us   |   Contact Us   |   Press Room   |   Careers  |    Facebook
Copyright Notices   |   Terms of Use   |   Privacy Statement   |   How to Cite